Contact Us
Have questions about our products, your order, or need support? Our dedicated customer service team is here to help you every step of the way.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Saturday
10:00 AM – 4:00 PM (EST)
Sunday
Closed
Response Time
We aim to respond to all inquiries within 24 hours during business days.
For urgent matters, include "URGENT" in your email subject line for priority handling.
Order Issues
Questions about your order, shipping, or returns? Please include your order number in your message for faster assistance.
Product Support
Technical questions about MedBed Therapy, Ionic Care, or any of our products? Our specialists are ready to help.
Our Location
MedBed Store
United States
We ship to all countries worldwide.
We're Here For You
Your satisfaction is our top priority. Every inquiry receives a personal response from our team — not a bot.
1-Year Warranty on all products