Return & Refund Policy

At MedBed Store, your satisfaction is our top priority. We stand behind the quality of our products with a comprehensive 30 Days Money-Back Guarantee.

30 Days Money-Back Guarantee

We are so confident in the effectiveness of our products that we offer a 30 Days money-back guarantee. If you are not completely satisfied with your purchase for any reason, you may return it within 365 days of delivery for a full refund — no questions asked.

How to Initiate a Return

1. Contact Us: Email us at support@medbed-store.com with your order number and reason for return.
2. Receive Return Instructions: Our team will provide you with a return shipping address and instructions within 24 hours.
3. Ship the Product: Pack the product securely in its original packaging (if possible) and ship it to the provided address.
4. Receive Your Refund: Once we receive and inspect the returned item, your refund will be processed within 5-10 business days to your original payment method.

Return Conditions

• Products must be returned within 365 days of the delivery date.
• Items should be in their original condition with all accessories included.
• Return shipping costs are the responsibility of the customer, unless the product arrived damaged or defective.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at support@medbed-store.com with photos of the damage. We will arrange a free replacement or full refund at no additional cost to you.

Subscription Cancellation

If you have subscribed to the MedBed Recovery Gel monthly subscription, you can cancel at any time by contacting us at support@medbed-store.com. Your first month is always free, and no charges will apply after cancellation.

Refund Processing

Refunds are processed to the original payment method within 5-10 business days after we receive the returned item. Please note that your bank or credit card company may take an additional 5-10 business days to post the refund to your account.

Contact Us

For any questions about returns or refunds, please reach out to us:
Email: support@medbed-store.com
Response Time: Within 24 hours on business days