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Frequently Asked Questions
Shopping & Shipping
We offer free standard shipping for U.S. orders and reliable international shipping to most countries.
Yes! We ship worldwide. Delivery times may vary depending on your location.
U.S. orders typically arrive within 12–16 business days. International delivery may take 17–21 business days.
Orders are typically processed within 48 hours. Once your order is shipped, you’ll receive a tracking link via email. Delivery times vary based on your location — most U.S. orders arrive in 13–16 business days, while international orders may take longer.
Payment & Tracking
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. For faster checkout, you can also use Shop Pay or Apple Pay. All transactions are secured and encrypted for your protection.
As soon as your order ships, you'll receive a tracking link by email to follow its journey in real time.
We currently accept card payments. If you need help with your payment, feel free to contact us.
Platinum Card
The MedBed Card is made of metal and personalized with your name. With it, you receive:
• Exclusive information about terahertz technology — you’ll be among the first to know.
• Up to 70% discounts on all our products as a member.
• Personalized offers delivered directly to your email.
ℹ️ The MedBed Card has no other function or meaning beyond the benefits listed above.